How We Do It
Diagnose before repairing
A loose arm is sometimes just a screw, and sometimes a hinge that has begun to separate from the frame front. Those need different work, and treating the second like the first is why a repair comes undone a fortnight later. So we look at the whole frame before touching it: hinge condition, stress marks in the material, rim tension around the lenses, and how the pads and tips have worn. That inspection costs a couple of minutes and decides whether the fix is worth doing at all.
Fixed properly, fitted properly
A repair is not finished when the frame is mechanically sound; it is finished when the glasses sit correctly on your face again. So every repair ends with a refit — leveling the front, setting the temple curves, adjusting the pads — because that is what puts the lenses back in front of your pupils. We clean the glasses, hand them back, and tell you what to watch for. Adjustments to a pair bought here stay free for as long as you wear them, no appointment needed.
